We help businesses transform through AI automation, intelligent chatbots, and custom software development — based in Los Angeles, serving clients globally.
From AI to full-stack development — end-to-end digital solutions for your business.
Build autonomous AI agents that think, plan, and act — connecting to your tools and data to complete complex tasks end-to-end without human intervention.
Repetitive daily tasks — replying to emails, reviewing documents, generating reports — handled by AI. So your team can focus on the work that truly matters.
"What should I start with AI?" — We help answer that question. From analyzing your current operations to identifying the right use cases and building an actionable plan, we guide you every step of the way.
We specialize in practical AI, not theory. We build production-ready AI systems that deliver measurable business outcomes.
We start by understanding your current operations. Through interviews and data review, we identify the highest-impact opportunities for AI.
We design AI agents tailored to your tech stack, data, and workflows — no generic templates.
We build and deploy to production safely, with hands-on support to ensure your team can actually use it.
Post-launch, we monitor performance and continuously refine the AI to increase accuracy and business value over time.
Not sure where AI fits in your business? Here are six everyday tasks AI agents are already handling — right now.
"I spend hours just reading and sorting emails every day."
AI reads, categorizes, and drafts replies automatically. Your team only reviews exceptions.
"We miss inquiries outside business hours and lose potential clients."
AI handles chats and calls around the clock, answers FAQs, and escalates complex cases to humans.
"Staff waste time copying data between systems."
AI extracts information from PDFs, forms, and emails and updates your CRM or database instantly.
"Sales reps spend too long researching prospects before calling."
AI researches companies, summarizes key facts, and delivers a ready-to-use brief before every call.
"Creating weekly reports takes half a day."
AI pulls data, writes the summary, and delivers the report to your inbox — every week, automatically.
"Coordinating meetings and sending reminders slips through the cracks."
AI checks availability, books the meeting, and sends follow-up messages without human involvement.
A selection of our key development projects.
AI agent platform that automatically reads incoming requests from emails and forms, analyzes requirements, instantly identifies the best-fit match, and notifies all parties in real time — end-to-end, without manual intervention.
Online travel agency platform for a US-Japan route specialist. Real-time flight search, multi-currency booking flow, and secure payment integration — built to handle high-traffic peak seasons.
AI agent-powered web and voice customer support platform. Autonomously handles inquiries around the clock via chat and phone, keeps the knowledge base up to date, and stores complete conversation histories — all without human intervention.
From AI innovation to enterprise systems — we deliver end-to-end solutions with a US–Japan perspective.
Bilingual team fluent in English and Japanese. Seamlessly coordinate across time zones and business cultures.
We don't just talk AI — we've delivered production AI systems across retail, logistics, and service industries.
Founded in 2005, we bring deep domain knowledge and a proven track record across hundreds of projects.
From strategy to deployment and ongoing support — one partner for your entire digital journey.
Universal Concern America, Inc. is a Los Angeles-based IT company specializing in AI solutions and custom software development, connecting American and Japanese businesses since 2005.
Ready to transform your business with AI? Let's talk about your project.